Privacy Policy

• The website "mrebike.uk" is operated by Mr E-bike Limited.
   
• Contact information:
   
  • Email: mrebike2024@gmail.com
     
  • Address / registered office : 218-220 Whitechapel Road E1 1BJ.
     

We may collect the following types of personal data from users of the Site:

a. Data you provide directly

• Name, email address, postal address (if you place an order or contact us), phone number (if you provide it).
   
• Payment information — if you purchase products or services via the Site (note: payment processing may be handled by a third-party payment provider).
   
• Any other information you supply (e.g. via contact or registration forms, comments, inquiries).
   

b. Data collected automatically

• IP address, browser type and version, device information, operating system, referral URLs, pages visited on the Site, time & date of visit, and other website usage / analytics data.
   
• Cookies and similar tracking technologies (see Cookies section below).
   

c. Data from third parties (if applicable)

• For example, if you use social login or third-party services, we may receive certain profile information.
   
• If we use third-party analytics, marketing or hosting providers, they may supply us with aggregated or individual data as permitted by you and their terms.
   

We collect and process your personal data for the following purposes:

• To provide and manage the services/products you request (e.g. processing orders, deliveries, enquiries).
   
• To comply with legal obligations (e.g. accounting, fraud prevention, tax).  
• To maintain, improve, and secure the Site — including for analytics, site functionality, troubleshooting, and performance.
   
• To communicate with you (e.g. email confirmations, customer service, responding to enquiries). (Lawful basis: contract, consent or legitimate interests depending on context)
   
• If you consent, to send marketing materials, newsletters or offers (only where you have explicitly opted in). (Lawful basis: consent)
   

We may share your personal data with:

• Third-party service providers we use to operate the Site (e.g. hosting providers, payment processors, email service providers, order fulfilment / delivery services).
   
• Legal or regulatory authorities if required by law (e.g. fraud prevention, law enforcement).
   
• Other third parties only with your explicit consent (e.g. marketing partners), if applicable.
   

We require all third-party service providers to handle your data in compliance with applicable data-protection laws.

• We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected (e.g. to complete orders, respond to enquiries).
   
• We may retain certain data longer if required by law (e.g. financial records, tax compliance).
   
• Once data is no longer needed, we will securely delete or anonymise it.
   

• The Site uses cookies and similar technologies to enable functionality, remember your preferences, enable analytics, and for other purposes.
   
• Where cookies are not strictly necessary (e.g. analytics, marketing), we will ask for your consent before placing them — in compliance with applicable regulations.
   
• You can manage or disable cookies via your browser settings; note that disabling certain cookies may affect the Site’s functionality.
   

Under the UK GDPR and the Data Protection Act 2018, you have certain rights regarding your personal data, including:

• Right to access the data we hold about you.
   
• Right to request correction of inaccurate data.
   
• Right to request erasure (delete) of your data under certain conditions.
   
• Right to object to or restrict certain processing (e.g. marketing, analytics based on legitimate interests).
   
• Right to data portability (receive a copy of your data in a commonly used format), where applicable.
   
• Right to withdraw consent at any time, if processing is based on consent.
   

If you wish to exercise any of these rights, please contact us at the contact details above.

If you believe we have not complied with data-protection law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

We take reasonable technical and organisational measures to protect your personal data against unauthorised or unlawful processing, and against accidental loss, destruction or damage. We review our security procedures regularly. 

We may update this Privacy Policy from time to time (e.g. if our practices, services or legal requirements change). The “Last updated” date at the top will be revised. We encourage you to check the Privacy Policy regularly.

If we make material changes, and where required by law, we will notify you (e.g. via email or a banner on the Site).

If you have questions about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact:

• Email: mrebike2024@gmail.com
   
• Address: 218-220 Whitechapel Road E1 1BJ.